Services

PROFESSIONAL STAFFING:  

Our customized staffing program was developed to support the diverse needs of our partnering OPOs and Transplant Programs.  Each staffing classification is clearly defined to establish a baseline for performance metrics.  Matching the qualifications of our team members to the specific needs of your organization is an essential part of our (e³) Core Value for success… Everything Matters Exponentially. 

WHY OUR PROFESSIONAL STAFFING?   

We are committed to providing world class service & staffing support to our Partnering OPO’s with unparalleled consistency, dependability, and professionalism.  We offer a suite of Highly Qualified Professional Team Members from which to choose, all of whom have been properly vetted by having their credentials verified and a background check performed.

• We live our  (e³) Core Value and always deliver on our Non-Negotiable Standard of Excellence which includes a Professional Code of Conduct and Appearance. We issue every Team Member High Quality Attire (Scrubs, Lab Coat, & Backpack) through our Corporate Partnership with Allheart.  All uniforms are properly branded and professionally embroidered with the Life Giving Resources Logo, The Team Member’s Name and corresponding Credentials.  
• We provide True Team Member Accountability to the OPO through Client Assignment Reviews, Recommendations, and/or Testimonials, which directly impacts the Team Members performance-based compensation as well as future merit-based opportunities.
• We utilize our Proprietary 360º  Degree Communication Loop which includes a Pre-Assignment Orientation Call, During Assignment Status Calls (as needed), and finally a Post-Assignment Debrief Call.  Because we know the importance of knowing what to expect.  If you don’t know what to expect, you don’t know what success looks like, and if you don’t know what success looks like, then it is impossible to feel successful, and nobody wants to work in a role where they can never feel successful.
• We have designed our website as an indispensable resource for our Partnering OPO’s where they can learn all about each of our Team Members including their credentials and qualifications, their background and experience, their past performance reviews by previous clients, as well as their “Why” (why they do what they do).  There is also a Calendaring Feature so the OPO can see each Team Member’s current availability for temporary assignment and request a booking without ever having to pick up the phone or send an emai

REMOTE INTAKE, ALLOCATION, AND ORGAN OFFER TRIAGE:  

Remote Intake, allocation, and organ offer triage team members apply our (e³) Core Value while supporting our partnering OPOs and transplant programs. This service creates a simple solution when activity demands exceed your staffing model. Our team has experience in OPO and transplant operations with an expansive knowledge of the UNET allocation system and OPTN policy. You can utilize this service PRN or as a full-time solution. Our 8 hour, 12 hour, and 24 hour shifts allow programs to customize their own solutions.  

WHY OUR INTAKE, ALLOCATION, AND ORGAN OFFER TRIAGE SERVICES?   

• Intake overflow team members apply our (e³) Core Value while working remotely to support OPOs during times when activity exceeds the ability of intake coordinators to provide efficient and timely responses to organ and tissue referrals. 
• Organ allocation team members apply the (e³) Core Value while working remotely to support OPOs in all circumstances requiring assistance with organ allocation; most notably when the acuity of a donor requires aggressive donor management and expedited organ placement.
• Organ offer triage team members apply our (e³) Core Value while supporting our partnering transplant programs with organ offer triage. This service creates a simple solution to burdensome interruptions from organ offers that do not meet suitability criteria.
• Please see our Staffing Classification Descriptions for detailed information about how our remote services can support the operational needs of your organization.

ONSITE TRAINING:  

Our onsite training and development platform is founded on the seven fundamental conditions of learning… Awareness, Interest, Motivation, Relevance, Engagement, Reinforcement, and Support.  We construct an engaging and interactive learning environment where students feel both confident and challenged, accepted and motivated, valued for what they bring to the table and evaluated for what they’ve learned before they leave.  

WHY OUR ONSITE TRAINING?  

Our (e³) Core Value is not simply to provide the best educational resources, but to create a space where our students want to learn, actively participate in the process, and grow exponentially from the experience.  

• Consistent messaging for your team
• ABTC Approved Provider of Continuing Education 
• Flexible scheduling allows you to pick the date, time and location that’s most convenient
• Construct a training program from our course catalog or customize curricula to specifically align with the objectives of your organization
• Delicate organizational data can be shared and utilized as solid illustrations through confidential workshop sessions.
• Employees build new skills, develop existing skill sets, and gather new knowledge and insight through self-awareness, mutual respect, and alignment with purpose.

ONSITE CONSULTING:  

From evolving regulations to emerging technologies, our industry is at a higher risk for disruption than ever before.  Whether you’re experiencing challenges with company morale, internal processes, or staff engagement… onsite consulting can help.  Our (e³) consulting services focus on establishing strategies for adapting to change, meeting performance metrics, and restoring a healthy culture.  

WHY OUR ONSITE CONSULTING?  

We develop tools to optimize performance and minimize operational dysfunction associated with the following destructive patterns…

• A lack of understanding of organization and partner insights
• Uncertainty about current or future changes
• A misaligned vision and strategy
• Difficulty adapting to or quickly launching new technologies
• Poor strategy execution and value realization
• A culture of complacency or change fatigue
• An overall lack of organizational agility across people, process and technology

LIVE WEBINAR TRAINING:  

Each month we offer hour-long webinars on topics of key interest to organ recovery and transplant professionals in formal and non-formal settings that will help raise the bar on the quality of webinar programs currently available, expand the scope of educational content, and improve the way we communicate about our field.

WHY OUR LIVE WEBINAR TRAINING?

• All LGR webinars offer continuing education credit through CEPTC certification
• We cover a broad scope of scientific and therapeutic content, from updates on the latest developments in our industry to focused resiliency training to help manage social and emotional wellbeing.
• We focus on building a community that fosters a sense of belonging
• We implement creative engagement strategies
• We customize content to meet the unique needs of our clients

LIVE PEER TO PEER SUPPORT WEBINAR: Our live peer to peer support webinars help buffer the impact of prolonged exposure to trauma and grief on mental and emotional health.  Coordinating the recovery of organs for transplantation is both a highly stressful and inherently rewarding experience.  Many coordinators who have made career commitments to organ recovery take medications to help manage chronic anxiety, depression, and/or insomnia.  In this webinar series we introduce the importance of recognizing secondary trauma, constructing the foundation for a resilient workforce, and creating a safe space for debriefing.  Although recent studies demonstrate that 1 in 3 ICU nurses reported symptoms of PTSD, little has been done to assess the ongoing mental health and wellbeing of our frontline caretakers.  

WHY OUR LIVE PEER TO PEER SUPPORT WEBINAR?

• Provides growth through unity and shared experience
• Offers an opportunity to debrief and connect with peers and colleagues
• Creates an outlet for sharing therapeutic methods of coping with, adapting to, and managing mental and emotional stress. 
• We implement creative engagement strategies
• We customize content to meet the unique needs of our clients

VIRTUAL INTERACTIVE ONLINE TRAINING:  

Given the evolutionary nature of our industry and the rigorous demand for ongoing staff development, webinars and online training resources have become the bedrock methodology for learning and adapting to change.  Our (e³) virtual interactive training platform strengthens the online learning experience through engagement.  Rather than transferring universal training material to an online space, our virtual interactive online training program creates a unique learning experience that adapts to each individual’s proficiency level and educational need.  

WHY OUR VIRTUAL TRAINING?  

We are all unique in our talents, skills, and capabilities.  We are also unique in what we know and how we learn… Our (e³) approach to interactive virtual training meets those unique needs with a unique path to knowledge.

COACHING & TEAM BUILDING:  

Team coaching is an excellent way to help a diverse group of smart, capable individuals become a talented team of empowered professionals.  Our (e³) coaching and team building program creates a pathway to success by combining coaching, facilitation, and essential skill development.  

WHY OUR COACHING & TEAM BUILDING?  

We assess your organization for fundamental qualities essential to collaborative success, target weaknesses, and develop improvement strategies for… 

• Building trust
• Creating Stronger accountability and commitment
• Learning how to have difficult conversations effectively
• Aligning individual strengths with team strategy
• Identifying or recommitting to the team’s purpose and goals
• Developing a culture of trust, respect and collaboration
• Leveraging diversity
• Revealing the team’s hidden dynamics
• Increasing motivation, engagement and enthusiasm
• Identifying team roles and challenges
• Expanding the team’s ability to produce results with minimum supervision
• Addressing other obstacles to achieving maximum team performance

THE LIFE GIVING RESOURCE:  

The Life Giving Resource is a monthly publication of Life Giving Resources focused exclusively on establishing a consistent baseline for critical care education that is engaging and reciprocal.  It includes educational content, a monthly donation summary, and a Q&A segment that solicits feedback and assesses the educational needs for content in subsequent editions. 

WHY SUBSCRIBE TO THE LIFE GIVING RESOURCE?  

• It applies our (e³) Core Value to inspire productive collaboration through an ongoing interface between the OPO and partner hospital ICUs.
• It establishes a consistent resource for education that is both relevant and current
• It actively solicits feedback to help gauge relationship health and target areas for improvement.
• It establishes a platform for addressing educational deficits.
• Monthly donation reports inspire performance improvement.
• Summarized monthly activity allows partnering ICUs to benignly assess and compare their activity with other territory hospitals, thus establishing a benchmark for performance and fostering engagement through indirect competition.
  
  

View Newsletter Here

LIFE GIVING RESOURCES BLOG:  

Our blog is an (e³) platform for sharing ideas, thoughts, and concepts about how we experience what we do.  It’s a space for open dialogue among professional peers.

WHY FOLLOW OUR BLOG?

• It establishes a venue where community members can connect and network.
• It introduces “outside the box” concepts through an open forum for discussion without fear of retribution… Open dialogue is essential to establishing a healthy community.
• It provides an opportunity to learn and grow from like-minded individuals through shared experience and vision.
  
  

View Newsletter Here

IN THE NEWS: 

The organ recovery and transplant communities are constantly faced with revolutionary scientific developments, as well as evolutions in performance expectations.  If it’s happening out there… you can read about it here.

WHY WE SHARE WHAT’S IN THE NEWS?  

When we are aware of the changes in our environment, we can more readily conceptualize the way they will impact our work and adapt to changes because, you guessed it…  (e³) everything matters exponentially!